Lemon88 Terms and Conditions –
Official Platform Usage Guide

1Introduction & Acceptance of Terms

Welcome to lemon88. This Terms and Conditions document ("Terms") governs the relationship between you ("User") and lemon88 ("We", "Platform") regarding the use of the website, mobile app, and all services provided under the lemon88.vu domain.

By accessing, registering for, or using any part of the lemon88 platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms, together with our Privacy Policy and Responsible Gaming Policy, which form part of the overall agreement between you and lemon88.

Lemon88 operates under a valid international license and complies with all applicable regulatory requirements. The platform is designed exclusively for adults seeking responsible and safe online entertainment.

2Account Eligibility & Registration

To register and use the lemon88 platform, you must meet the following eligibility requirements:

• At least 18 years of age at the time of registration
• Not listed on any self-exclusion list or gambling protection programme of any regulatory body.
• Not a resident of any jurisdiction where online gambling is prohibited
• Capable of making legally binding decisions
• Register under your own name and not as a representative of a third party.

During registration, you are required to provide accurate, complete, and up-to-date information including your full name, date of birth, email address, and valid phone number. lemon88 reserves the right to verify all provided information through the KYC process at any time.

Each individual is only permitted to hold one active account on lemon88. If you find a duplicate account was created unintentionally, please contact our support team immediately to resolve the matter.

3Account Security & Password

You are solely responsible for maintaining the confidentiality of your account login details, including your username and password. lemon88 recommends using a strong, unique password and enabling two-factor authentication (2FA) for an added layer of security.

• Do not share your login details with anyone, including family members
• Always log out of your account when using a shared device.
• Change your password regularly and immediately if you suspect your account has been accessed without authorisation.
• Contact support immediately if you suspect any unauthorized activity on your account

Lemon88 will never ask for your password via email, live chat, or phone call. Any such communication is a fraudulent attempt and must be reported to us immediately.

4Deposits & Fund Withdrawals

Lemon88 provides a variety of deposit and withdrawal methods suited for users in Malaysia, including FPX, Touch 'n Go eWallet, GrabPay, Boost, and interbank bank transfers. All financial transactions are processed in Malaysian Ringgit (MYR) unless otherwise stated.

Deposit Requirements:

• The minimum deposit amount is as stated on the platform's deposit page
• Deposits may only be made using a payment method registered in your own name
• Deposits using third-party payment methods are strictly prohibited
• Lemon88 reserves the right to request proof of payment method ownership at any time

Withdrawal Requirements:

• Withdrawals are only processed after a successful identity verification (KYC) has been completed.
• Your first withdrawal must use the same payment method as your first deposit.
• Withdrawal processing time is between 1 to 3 business days depending on the payment method.
• Lemon88 reserves the right to request additional supporting documents before approving a withdrawal
• Any taxes or charges related to withdrawals are the responsibility of the user.

5Bonuses, Promotions & Special Offers

Lemon88 offers a wide range of bonuses and promotions for both new and existing members. All offers are subject to specific terms and time limits set for each promotion.

• Each bonus has its own wagering requirement that must be fulfilled before a withdrawal can be made.
• Bonuses may not be transferred between accounts or redeemed directly for cash
• Lemon88 reserves the right to withdraw any bonus if promotional abuse is detected
• Using multiple accounts to claim the same bonus is strictly prohibited.
• The bonus validity period is as stated in the terms of each promotion.

6Game Rules & Integrity

All games on lemon88 use a Random Number Generator (RNG) system that has been certified and independently audited by recognised third parties. This ensures every game outcome is random, fair, and cannot be manipulated by any party.

• The use of automated software, bots, or third-party assistance tools to aid gameplay is prohibited.
• Any attempt to exploit bugs or vulnerabilities in the games must be reported to us.
• Lemon88 reserves the right to void and cancel any bets suspected of involving fraud
• The final decision in any game-related dispute falls under the absolute jurisdiction of lemon88

In the event of a technical failure affecting game outcomes, lemon88 reserves the right to void the affected game rounds and refund the relevant funds to users. A notice will be issued through the platform's official communication channels.

7Accepted User Conduct

All lemon88 users are required to adhere to the established code of conduct to ensure a safe, respectful, and enjoyable platform environment for everyone.

• Using offensive, threatening, or abusive language toward other users or lemon88 staff is prohibited
• Distributing obscene, defamatory, or unethical content in any communication channel on the platform is prohibited
• Sharing strategies or methods intended to manipulate the game system is prohibited
• Using the lemon88 platform for any illegal activity, including money laundering, is prohibited
• Accessing or attempting to access another user's account without authorization is prohibited

8Data Protection & Privacy

Lemon88 is committed to protecting the privacy and security of all users' personal data. The collection, processing, and storage of your personal data is carried out in accordance with our Privacy Policy, which complies with international data protection standards.

• Your personal data is collected solely for platform operations and is never sold to third parties
• All data is stored on servers protected with high-level encryption.
• You have the right to request access, correction, or deletion of your personal data at any time
• Lemon88 may share necessary data with regulatory authorities when required by law

For full details on how we handle your personal data, please refer to Privacy Policy us, which forms part of the overall agreement between you and Lemon88.

9lemon88 Liability Limits

To the extent permitted by applicable law, lemon88 is not liable for any indirect, incidental, special, or consequential losses arising from the use of or inability to use our platform.

• Lemon88 does not guarantee that the platform will operate without interruption or errors at all times.
• We are not liable for losses caused by a user's internet connection failure
• Lemon88 is not responsible for any third-party actions that compromise a user's account due to the user's own negligence.
• Lemon88's maximum liability to any user is limited to the net deposit amount made in the 12 months preceding the claim

10Account Termination & Closure

Either you or lemon88 may terminate this service relationship at any time subject to the following conditions:

Closure by User:

• You may close your account at any time by contacting our support team
• Any remaining balance in the account will be refunded after deducting any bonus that has not met the wagering requirements.
• The closure process takes up to 5 business days to complete.

Closure by lemon88:

• Lemon88 reserves the right to immediately close or suspend your account for security reasons or breach of Terms
• Accounts found to be involved in fraud or illegal activity will be closed and balances forfeited without compensation
• Accounts inactive for more than 12 months may be subject to an inactivity fee in accordance with the prevailing policy

11Applicable Law & Jurisdiction

These Terms and Conditions are governed and interpreted in accordance with the applicable laws of the jurisdiction where lemon88 is registered and licensed. Any dispute arising from or in connection with these Terms shall first be resolved through voluntary negotiation.

If negotiation fails, the dispute will be resolved through binding arbitration in accordance with the applicable international arbitration rules. The arbitration decision is final and binding on all parties.

Lemon88 fully complies with all applicable regulatory legal requirements and operates under a valid international gambling license. The platform does not target users in jurisdictions where online gambling is fully prohibited by local law.

12Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions, our team is ready to assist you at any time.

• Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the corner of the platform.
• Support Email: [email protected]
• Help Centre: Visit the page FAQ us for answers to frequently asked questions